Store Lead

May 08 2018

Locations currently hiring for this position: Rupert, ID


Valley Wide Cooperative is a company motivated by service. We have been helping farmers and ranchers build their homes and businesses since 1920. Our mission is "To provide quality products and services at a value both the company and customer enjoy. We do this with respect to the communities we do business in and the environments that we impact." 

If you are looking for an opportunity to work for a progressive company with advancement opportunities APPLY TODAY!

JOB SUMMARY:
•    Supervise checkout stations on regular basis.
•    Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales.
•    Assist with loss prevention efforts by providing proactive customer service.
•    Oversees employee productivity, breaks and daily scheduling. Communicates performance issues to management.
•    Act as “manager on duty” when necessary.
•    Other duties as assigned.

RESPONSIBILITES:
•    Responsible for training of new employees and helping manager identify training needs. 
•    Ensure employees follow accounting policies, safety procedures and customer service standards.
•    Provide expertise in one or more areas or functions.
•    Maintain knowledge of all store departments and be able to perform all activities of employees in addition to handling more complex transactions or customer service situations.
•    Ability to handle problems that other employees cannot address.

REQUIREMENTS:
•    High School diploma or GED preferred.
•    Previous customer service experience and two years of retail experience preferred.
•    Excellent written and communication skills.
•    Ability to multi task and determine order of need and task priority based on level of importance.
•    Ability to communicate using proper telephone etiquette with customers, other employees and vendors.
•    Must have a strong team player focus in all interactions- ability to work under pressure.
•    Ability to properly handle money, give change and record multiple transactions efficiently and accurately.
•    Must exhibit a professional and positive image.

BENEFITS AND PERKS:
•    Competitive total compensation package.
•    401K, Health, Dental, Vision and Life benefits.
•    Long term and short-term disability options.
•    Paid time off and paid holidays. 


 



All applicants are subject to pre-employment drug testing and may be subject to pre-employment background checks.  Candidates must be eligible to work in the US as well as meet the qualifications listed above in order to be considered for the position.

Valley Wide Cooperative is an Equal Opportunity/Affirmative Action employer. Employment selection and related decisions are made without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity, genetic information, veteran status, physical or mental disability, marital status, and any other status protected by applicable federal and state laws.